“Always one step ahead of the rest.”

Kintaro Hattori, Seiko founder

A welcome from Seiko UK Customer Services

The Customer Satisfaction Team at Seiko UK Limited is committed to offering you comprehensive support for all of your after sales requirements and enquiries. With our dedicated customer services helpline you can be assured that your enquiry will be handled with the knowledgeable, courteous and friendly response that one would expect from a first class after sales service.

Seiko UK Limited has only one service centre in the UK, and as a Seiko European Centre of Technical Excellence, our expert technicians will have received the latest training and technical knowledge in all of Seiko’s technologies.

All our team members take a personal pride in their company and their work, and so during the time your watch or clock is within our Service Centre, you can be assured that they will always exercise the utmost care when handling your property and that only genuine Seiko parts will be used when a replacement component is required.

Our aim is to deliver the after sales support that you deserve and expect as the proud owner of a watch from Seiko UK Limited.

Before contacting us, you may find the answer to your question in in this section. Visit page

Electrical equipment is the UK’s fastest growing type of waste. Find out the best best way to recycle your unwanted equipment. Visit page.

You can download the instruction booklet for your watch here. Visit page

You’ll find our address, email and telephone details here. Visit page